Business Energy Claims

Has your business used an energy broker?

You may have been charged a hidden commission on your business energy contract and you could be eligible to make an Undisclosed Commission Claim against your business energy Provider.

Since brokers have been used as far back as 1989, many businesses have been charged over the odds for the energy they use.

If you used a broker to secure you the best deal for your business energy contracts, there is a good chance that you may have been charged an undisclosed commission and you could be entitled to claim compensation.

By using the services of a broker it makes sense that you would be looking for the best deal for your gas and electricity. If you had known that a significant percentage of your unit rates were actually brokers’ commissions you wouldn’t have been given the opportunity to make informed consent, in this instance you may be entitled to have your contract rescinded.

The independent regulator indicated a number of scenarios in which business energy was potentially being mis-represented, principally revolving around a lack of transparency.

These include:

Only offering you one business energy deal, after stating they would conduct a full-market review.
Locking you into lengthy, multi-year contracts without making it clear at the point of sale.
Hiding commission fees in the contract without disclosing this cost at the point of sale, nor documenting it in the contract itself.

How we can help

We can help you assess whether your contract was mis-represented before carrying out the claim itself. If you give us permission to act on your behalf, we will contact your energy broker and supplier on your behalf to collect and assess the information pertinent to your claim.

Our experienced team can represent you on a no win, no fee basis, and all initial work to assess the claim will be carried out free of charge.

Compensation usually takes the form of recovery of some or all of the money that you have lost due to the commission information being hidden. The compensation you are entitled to will vary depending on the specifics of your individual claim.

A No-win-no fee agreement means if your claim was unsuccessful, you would not pay any legal fees. If your claim is successful, the legal fees will be deducted from your overall compensation.

To assess if you have a claim we will need:

Your business energy contract agreement and or its start and end date.

A bill to show unit cost per kilowatt hour of your gas and electricity, and usage.

The name of your business energy supplier.

The name of your energy broker.

Your business details, ID and proof of address if you are a Sole Trader